🍪 Cookies Policy
Last Updated: January 15, 2025
What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better user experience by remembering your preferences and improving our services.
1. How We Use Cookies
AussiesHub uses cookies to enhance your experience on our platform, ensure security, and comply with legal requirements. We use different types of cookies for various purposes, all designed to improve your gaming experience while maintaining your privacy.
2. Types of Cookies We Use
🔒 Essential Cookies
These cookies are necessary for the website to function and cannot be switched off.
- • Session Management: Keep you logged in during your session
- • Security: Protect against fraud and unauthorized access
- • Load Balancing: Ensure optimal website performance
- • Cookie Preferences: Remember your cookie consent choices
Retention: Session cookies expire when you close your browser; persistent cookies last up to 12 months
⚙️ Functional Cookies
These cookies enable enhanced functionality and personalization.
- • Language Settings: Remember your preferred language
- • User Preferences: Save your display and accessibility settings
- • Game History: Track your recent games and favorites
- • Notifications: Manage your notification preferences
Retention: Up to 24 months
📊 Analytics Cookies
These cookies help us understand how you use our website to improve our services.
- • Usage Analytics: Track page views, session duration, and user journeys
- • Performance Monitoring: Identify and fix technical issues
- • Feature Usage: Understand which features are most popular
- • Error Tracking: Monitor and resolve website errors
Retention: Up to 26 months
🎯 Marketing Cookies
These cookies are used to deliver relevant advertisements and track campaign effectiveness.
- • Advertising: Show you relevant ads based on your interests
- • Campaign Tracking: Measure the effectiveness of our marketing
- • Personalization: Customize content based on your preferences
- • Retargeting: Show you relevant ads on other websites
Retention: Up to 13 months
3. Third-Party Cookies
We work with trusted third-party services that may set their own cookies:
Our Third-Party Partners:
Google Analytics
Helps us understand website usage and improve user experience
Privacy Policy: policies.google.com/privacy
Payment Processors
Secure payment processing and fraud prevention
Subject to their respective privacy policies
Customer Support
Live chat and help desk functionality
Data processed in accordance with our privacy policy
Security Services
Fraud detection and prevention systems
Essential for platform security and compliance
4. Managing Your Cookie Preferences
You have control over cookies:
- • Cookie Settings: Use our cookie preference center (available in your account)
- • Browser Controls: Manage cookies through your browser settings
- • Opt-Out Tools: Use industry opt-out tools for advertising cookies
- • Contact Us: Email [email protected] for assistance
5. Browser Cookie Settings
You can manage cookies through your browser settings:
Desktop Browsers
- • Chrome: Settings → Privacy → Cookies
- • Firefox: Options → Privacy → Cookies
- • Safari: Preferences → Privacy → Cookies
- • Edge: Settings → Privacy → Cookies
Mobile Browsers
- • iOS Safari: Settings → Safari → Privacy
- • Android Chrome: Settings → Site Settings → Cookies
- • Mobile Firefox: Settings → Privacy → Cookies
⚠️ Important Notes:
- • Disabling essential cookies may affect website functionality
- • Some features may not work properly without functional cookies
- • You can still use our services with cookies disabled, but the experience may be limited
- • Changes to cookie settings take effect immediately
6. Opt-Out Resources
For advertising cookies, you can use these industry opt-out tools:
- • Your Online Choices: youronlinechoices.com.au
- • Network Advertising Initiative: networkadvertising.org/choices
- • Google Ad Settings: adssettings.google.com
- • Facebook Ad Preferences: facebook.com/ads/preferences
7. Mobile App Tracking
Our mobile app may use similar tracking technologies:
- Device identifiers for analytics and personalization
- Push notification tokens for alerts and updates
- Crash reporting data for app stability
- Location data (only with your explicit permission)
8. Cookie Retention and Deletion
Cookie Lifecycle:
- • Session Cookies: Automatically deleted when you close your browser
- • Persistent Cookies: Remain until they expire or you delete them
- • Regular Cleanup: We regularly review and clean up old cookies
- • User Control: You can delete cookies at any time through your browser
9. Updates to This Policy
We may update this Cookies Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through email or a notice on our website. The "Last Updated" date indicates when the policy was last revised.
10. Legal Compliance
Our cookie practices comply with Australian privacy laws, including the Privacy Act 1988, and international standards such as GDPR for European users. We obtain appropriate consent for non-essential cookies and provide clear information about our cookie usage.
11. Contact Information
If you have questions about our cookie policy or need assistance managing your preferences:
Privacy Team: [email protected]
Customer Support: [email protected]
Phone: 1800 AussiesHub
Mail: 9 Springfield Lakes Blvd, Springfield QLD 4300
🔧 Quick Cookie Management
Want to manage your cookie preferences right now?
These buttons would typically open your cookie preference center.